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 Service/help Desk 
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Post Service/help Desk
Hi All,

I have been looking for service desk or help desk plugin for cacti. Is any one have done that? I have many clients and they will want to create tickets for problems. Is it possible yet?

Thanks,

Farhan


Mon Nov 28, 2005 5:24 am
Site Admin

Joined: Thu Nov 11, 2004 11:12 am
Posts: 2007
Post Re: Service/help Desk
farhan wrote:
Hi All,

I have been looking for service desk or help desk plugin for cacti. Is any one have done that? I have many clients and they will want to create tickets for problems. Is it possible yet?

Thanks,

Farhan


No one has done this as of yet, it shouldn't be hard to take an already made application, and turn it into a Cacti Plugin and do a little more integration. You will just have to find someone with the time and drive to do it.


Mon Nov 28, 2005 2:06 pm
Post Re: Service/help Desk
Hi Jimmy,

Thanks for reply. Would you like to include this service/help desk in future projects?

Thanks,

Regards,

Farhan


Mon Nov 28, 2005 9:37 pm
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