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 thold problem 
Author Message
DwayneDibbley
New User

Joined: Sat Sep 17, 2005 5:01 am
Posts: 15
Post thold problem
Image
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main threshold page does not update last poll 23:00 ( time of shots 11:00 following day )

thresholds reports correct current value 202227

but threshold tab report old value and not updating

cacti 8.6g with thold plugin on windows :(

and ideas log that might help

Thanks
Sat Sep 17, 2005 5:14 am
DwayneDibbley
New User

Joined: Sat Sep 17, 2005 5:01 am
Posts: 15
Post 
Update:

Dropped all thold tables from mysql and manually rerun sql script, thold working again

Broken again:

Works fine upto when it breaches a threshold ie high set to 50000 currnet value 60000

but if i manually run the check-thold.php it updates fine then runs ok again

Disable All email functions and now all works

Code:
cacti_log("4", true, "THOLD");

               $subject = "$desc restored to normal threshold with value $currentval";
               if($global_notify_enabled || $item["notify_default"] == "on") {

cacti_log("5", true, "THOLD");

                  //mail($global_alert_address, $subject, $msg, "Content-Type: text/html\n");
                  thold_mail($global_alert_address, '', $subject, $msg, $file_array);
               }
               if(trim($item["notify_extra"]) != "") {

cacti_log("6", true, "THOLD");
                  //mail($item["notify_extra"], $subject, $msg, "Content-Type: text/html\n");
                  thold_mail($item["notify_extra"], '', $subject, $msg, $file_array);
               }
            }
         }
cacti_log("7", true, "THOLD");


when email was enable it stoped at "cacti_log("5",true,"THOLD")"
Sun Sep 18, 2005 6:33 am
DwayneDibbley
New User

Joined: Sat Sep 17, 2005 5:01 am
Posts: 15
Post 
Found where it hangs script ends as soon as $ mail = new PHPMAiler()

Code:
function thold_mail($to, $from, $subject, $message, $filename, $headers = '') {
    global $config;
    include_once("plugins/thold/class.phpmailer.php");
    cacti_log("1", true, "MAIL");
    $mail = new PHPMailer();


and ideas
Tue Sep 20, 2005 11:52 am
DwayneDibbley
New User

Joined: Sat Sep 17, 2005 5:01 am
Posts: 15
Post Sorted
needed to change in thold-functions.php from

Code:
function thold_mail($to, $from, $subject, $message, $filename, $headers = '') {
    global $config;
    include_once("plugins/thold/class.phpmailer.php");


to

Code:
function thold_mail($to, $from, $subject, $message, $filename, $headers = '') {
    global $config;
    include_once($config["base_path"] . "/plugins/thold/class.phpmailer.php");
Tue Sep 20, 2005 12:05 pm
Guest
Post Thank you!!!
Dwayne, thank you very much for sharing your knowledge and of course for fixing the problem!

I have one more question:
Threshold alerting via email is running very well, but when a host is dead I get know email. Do have any idea, why i´m not getting an email?

Thanks in advice,
Alex.
Wed Sep 21, 2005 3:34 am
jimmy
Site Admin

Joined: Thu Nov 11, 2004 11:12 am
Posts: 2007
Post Re: Sorted
DwayneDibbley wrote:
needed to change in thold-functions.php from

Code:
function thold_mail($to, $from, $subject, $message, $filename, $headers = '') {
    global $config;
    include_once("plugins/thold/class.phpmailer.php");


to

Code:
function thold_mail($to, $from, $subject, $message, $filename, $headers = '') {
    global $config;
    include_once($config["base_path"] . "/plugins/thold/class.phpmailer.php");


Thanks for the patch. I have also updated another place in setup.php that could possibly be causing the issues with host down emails. I will update the version number and post once I can confirm that it does fix the host down issue.
Wed Sep 21, 2005 6:59 pm
DwayneDibbley
New User

Joined: Sat Sep 17, 2005 5:01 am
Posts: 15
Post 
Dead hosts email works fine here
Sat Sep 24, 2005 11:34 am
Alex72
New User

Joined: Mon Sep 26, 2005 2:04 am
Posts: 3
Post 
I get no dead host notificatin email :-(

Thresholds notification email work fine, though. And on the Threshold-Page dead hosts are shown with status "down" - but I get no email notification.

I use Cacti 0.8.6g with Plugin-Architecture 0.8, Thold Plugin 0.2.4 and Monitor Plugin 0.3 on Suse Professional 9.1

Any idea, why i´m not notified via email when a host goes down?

Thanks,
Alex.
Mon Sep 26, 2005 2:14 am
Dwayne_Dibbley
Post 
The only difference between us seems to be the OS im running Windows 2003 but all same versions as you.

Sorry
Mon Sep 26, 2005 4:29 am
jimmy
Site Admin

Joined: Thu Nov 11, 2004 11:12 am
Posts: 2007
Post 
Alex72 wrote:
I get no dead host notificatin email :-(

Thresholds notification email work fine, though. And on the Threshold-Page dead hosts are shown with status "down" - but I get no email notification.

I use Cacti 0.8.6g with Plugin-Architecture 0.8, Thold Plugin 0.2.4 and Monitor Plugin 0.3 on Suse Professional 9.1

Any idea, why i´m not notified via email when a host goes down?

Thanks,
Alex.

I assume you have the Dead Host Notification option checked (Settings >> Thold >> Dead Host Notification). I thought I would check that first just to be sure before I try to debug the code somemore.


Attachments:
File comment: Dead Host Notification
dead.jpg [5.18 KiB]
Downloaded 3618 times
Mon Sep 26, 2005 10:21 am
Alex72
New User

Joined: Mon Sep 26, 2005 2:04 am
Posts: 3
Post 
Yes, the Dead Host Notification option checked!

When a host is down its status on the Thold-Page is correctly displayed with Status "down". But I just receive no email!

Thanks!
Alex.
Tue Sep 27, 2005 7:09 am
jimmy
Site Admin

Joined: Thu Nov 11, 2004 11:12 am
Posts: 2007
Post 
Alex72 wrote:
Yes, the Dead Host Notification option checked!

When a host is down its status on the Thold-Page is correctly displayed with Status "down". But I just receive no email!

Thanks!
Alex.


I have uploaded a new version (v0.2.5). Give it a try and see if everything starts working properly for you. I fixed some major issues with the Mailing functions.
Mon Oct 03, 2005 3:03 pm
Guest
Post 
jimmy wrote:
Alex72 wrote:
Yes, the Dead Host Notification option checked!

When a host is down its status on the Thold-Page is correctly displayed with Status "down". But I just receive no email!

Thanks!
Alex.


I have uploaded a new version (v0.2.5). Give it a try and see if everything starts working properly for you. I fixed some major issues with the Mailing functions.


I updated mine and still getting same problem. In fact I still copy pasted that fix posted above in my thold_functions.php file because I was recieving no emails. Now I get emails but still do not get dead host notification even though Thold does show the system as down. I use cactid as my poller.

-Josh
Tue Oct 04, 2005 8:14 am
jimmy
Site Admin

Joined: Thu Nov 11, 2004 11:12 am
Posts: 2007
Post 
Anonymous wrote:
jimmy wrote:
Alex72 wrote:
Yes, the Dead Host Notification option checked!

When a host is down its status on the Thold-Page is correctly displayed with Status "down". But I just receive no email!

Thanks!
Alex.


I have uploaded a new version (v0.2.5). Give it a try and see if everything starts working properly for you. I fixed some major issues with the Mailing functions.


I updated mine and still getting same problem. In fact I still copy pasted that fix posted above in my thold_functions.php file because I was recieving no emails. Now I get emails but still do not get dead host notification even though Thold does show the system as down. I use cactid as my poller.

-Josh


Oops, that was a mistake on my part. I somehow used an older version of thold-functions.php and setup.php that didn't have these changes in them.

Maybe I should setup a CVS so that I don't have this issue. Thanks for bringing it to my attention (again). If you would open your setup.php and try changing this
Quote:
function thold_update_host_status ($update) {
$deadnotify = (read_config_option("alert_deadnotify") == "on");
if (!$deadnotify) return;
if (!$update['issue_log_message']) return;

include_once('plugins/thold/thold-functions.php');

$host_id = $update['host_id'];
$hosts = $update['hosts'];
$status = $update['status'];

to this
Quote:
function thold_update_host_status ($update) {
global $config;
$deadnotify = (read_config_option("alert_deadnotify") == "on");
if (!$deadnotify) return;
if (!$update['issue_log_message']) return;

include_once($config["base_path"] . '/plugins/thold/thold-functions.php');

$host_id = $update['host_id'];
$hosts = $update['hosts'];
$status = $update['status'];


and see if it fixes your issue with Down Emails.
Tue Oct 04, 2005 9:15 am
josh
New User

Joined: Tue Oct 04, 2005 8:15 am
Posts: 17
Post 
Still no luck, I copy pasted the above posting fix originally in this thread into my thold_functions, and then did your suggested fix into setup.php and I still do not recieve notification when a host is down.

Also when functioning, does it send out new notifications once a host comes back up as well? Or only when down?

-Josh
Tue Oct 04, 2005 12:52 pm
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